FREQUENTLY ASKED QUESTIONS
Find answers to common questions about our products and services.
Yes, we provide free standard ground shipping to all locations within India. Please allow 7–10 business days for order processing (Monday through Friday, excluding holidays), and an additional 4–8 business days for shipping.
Unfortunately, currently we are not offering free international shipping. All freight charges as well as any duties and taxes will be charged at the time of checkout.
Once you have placed your order with us, please allow 7-10 business days for processing and an additional 4-8 business days for shipping.
You will receive a shipment notification email once your order has been shipped. The email will contain the tracking information as well as a link to track your package online.
We accept the following payment types: Google Pay , Paytm , Credit Card, Debit Card and phone pay.
We also offer Cash on Delivery (COD) as a payment option. Please note that a 30% advance payment of the order value is required at the time of placing the order, and the remaining 70% balance can be paid upon delivery.
Please follow the RETURN PROCESS.
We will gladly accept returns within 7 days of delivery. All return items must be unwashed, unworn, unused and in their original condition with receipt and hang tag attached.
Final sale items are not eligible for Return or Exchange. Sale items marked at 40% off or more are considered Final Sale.
Please note that we only accept returns purchased through our online website www.apnyapparel.in.
The transit time back to the warehouse may take up to 7-10 business days for quality check. You will receive an e-mail or call once your return has been received & processed. Once your return is processed and approved, you will receive a confirmation of approval. ( Our team will verify your request within 2 working days (48 hours) of submission.)
If you have additional questions please contact our customer service team at support@apnyapparel.in